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FAQ

Adorn Headwear is luxury line of hats tailor-made for people with larger heads and big hair. The products are designed to fit a variety of head shapes and accommodate a range of hair styles, including braids, locs, bundles, twist outs, curls, fros or fades. A blend of function and fashion, Adorn Headwear protects your hair without compromising your style.

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SHIPPING & RETURNS

SHIPPING POLICY

All orders within the United States qualify for free Economy Shipping (5-8 business days). Standard Shipping (3-4 business days) is available for an additional cost. All orders will be processed and shipped via UPS or USPS within 3 business days of placing your order. Orders placed over the weekend will begin processing the following Monday. You will receive tracking information via email once your order has been shipped.

Damages and Issues

Each product is inspected and shipped by our Customer Support Team. We are not responsible for orders that are lost, stolen, or delivered to the wrong address. We will do what we can to ensure that your product(s) arrive on time and in excellent condition. Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we may evaluate it and make it right.

RETURNS & EXCHANGES
RETURN POLICY

Customers may return or exchange eligible items within 14 calendar days of when your order was delivered. To be eligible for a return, items must be:

  • Unused and in its original condition
  • Free from stains, makeup, or other signs of wear
  • In its original packaging
  • Include receipt or proof or purchase

To process a return, please use this online form. Once your request has been received, our Customer Support Team will send you a return shipping label, as well as instructions on how and where to send your package. We will notify you via email once we have received and inspected your return to let you know if your refund was approved. Once approved, you will be automatically refunded your purchase amount (minus the cost of shipping) to your original method of payment within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 10 business days have passed since we have approved your return and you have not received your refund, please contact us at support@adornheadwear.com.

We will not accept any returns or exchanges if:

  • Items have been sent back to us without first requesting a return through our online form
  • It's been longer than 14 days since your order has been delivered
  • Items have obvious signs of use
  • Items were purchased as final sale

Contact us via email for any questions prior to submitting a request at support@adornheadwear.com.

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SHOP OUR PRODUCTS

Harper Fedora HatHarper Fedora Hat

Harper Fedora Hat

$99.00
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Toni Fedora Hat - BlackToni Fedora Hat - Black

Toni Fedora Hat - Black

$129.00
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Toni Fedora Hat - CaféToni Fedora Hat - Café

Toni Fedora Hat - Café

$129.00
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Toni Fedora Hat - CreamToni Fedora Hat - Cream

Toni Fedora Hat - Cream

$129.00
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WHAT CUSTOMERS ARE SAYING

“I’ve never been able to participate in the hat wearing game because everything I tried on was too small and unflattering. Adorn Headwear is opening up a whole new world for people like me by making quality fashion accessible in my size. This is the product I’ve been waiting for my whole life!”

- Cherise, MD

“I love wearing hats, but found it challenging to find a hat that suited my many different hairstyles. Most hats felt as if they were sitting on top of my head instead of fitting well on my head. But not with Adorn Headwear!  Hats from Adorn Headwear not only look stylish, but offer a much better fit. I get so many compliments and consider them my “go to” for hats and headwear. Thanks Adorn!”

- Charlene, CA

“Discovering my unique style has been a gratifying journey that continues to grow and evolve! Adorn Headwear further cultivates this journey, as it forms a new branch that blossoms into a new beautiful extension of my creative expression! The colors are perfect for any occasion and the fit is flawless with any hairstyle! Every Queen needs her Crown and Adorn Headwear designs the perfect fit!”

- Sheliah, CA

"Finally a hat that fits over my braids! I live in the Bay Area and having a felt hat to go wine tasting is a must. I can finally stop trying to force a hat that fits “just enough” & have one that is comfortable. I can even adjust it depending on how big my hairstyle is. It works with my braids, twist out & wash & go. My hair is also protected due to the satin lining. The colors are neutral so I can easily take it on trips & wear with multiple styles."

Jamila, CA

"I find that with the different type of events I like going to these days, you have to change up your looks. A look that is growing on me are the hats that are provided by Adorn! It gives me major grown and sexy vibes and I am never hesitant to complete my look with some Adorn headwear. Despite your hairstyle, head shape, or outfit, Adorn has something for you."

Stephen, TX

"I never thought hats were for me because of all my hair…. until I got the Toni. Now I can add some flair to my outfits and feel super stylish. The hat is satin lined to protect my locs from lint and the quality of the wool is superior to any other hat I’ve touched. Trust me when I say you need this accessory in your closet."

Melissa, CA